A leadership role overseeing the specialist function and driving strategic initiatives
Job Title: Lead Technology Application Specialist (TAS)
Location: Hyderabad, Lloyds Technology Centre
UK Department: GCOO – Group Process Office
Though this role description is drafted as if it is part of the GCOO COO Group Process Office, it is for a Lloyds Technology Centre role which will support the Group Process Office team from India, and their line management will remain in Lloyds Technology Centre.
We’re introducing a local team in LTC who will provide services to the Groups UK based RFB (Group Process Office) . This office plays a central role in enabling consistent, governed, and data-driven process management across the organisation.
This role will be responsible for providing technical leadership across Business Process Intelligence (BPI) capability, including BPMN modelling standards, process mining, task mining and supporting SaaS tooling platforms.
Working under the direction of the UK team, the role will support the enablement and governance of process build and process intelligence capability. The role will ensure tooling, standards and guardrails are consistently applied across the Group and partner with Business Units to improve process quality, insight and decision-making.
The LTC colleague(s) will deliver services to support high-quality, standardised process modelling practices and actionable process insight, enabling better operational performance and control across the Group.
Working under the direction of the RFB UK Operation , this role involves leading the LTC delivery capability supporting Business Process Intelligence tooling, standards and services across the Group.
The role acts as the technical authority and control owner for BPI tooling and SaaS platforms, ensuring users across the organisation are equipped to model processes correctly and aligned to defined standards and guardrails.
The role works closely with UK partners to identify capability gaps and improvement opportunities, translating these into actionable delivery priorities.
The role provides technical leadership and direction to the LTC team delivering platform configuration, support and enhancements and will be accountable for the team’s performance . The role partners with Business Units, Platforms, Technology and Control functions to drive consistent adoption of process intelligence capability.
The role supports the development and maturity of process modelling standards and governance approaches and ensures tooling and processes operate in line with risk, control and regulatory expectations. The role maintains alignment between process modelling standards, tooling configuration and business outcomes.
