Job description –
Chat Process Executive (Work From Home)
Company: Elevion Group of Technologies Job Title: Chat Process Executive (Work From
Home) Location: Hyderabad (Remote / Work From Home)
Job Type: Full-time Experience: Freshers & Experienced
Salary: ₹18,000 – ₹30,000 per month
Job summary
Elevion Group of Technologies is hiring Chat Process Executives for a Work From Home role. Candidates will handle customer queries through chat and messaging platforms while maintaining a high level of customer satisfaction. This is a remote opportunity suitable for freshers and experienced candidates.
Key responsibilities -
- Respond to customer queries through chat support.
- Provide accurate and timely information.
- Resolve customer concerns professionally.
- Maintain chat quality and response time.
- Update customer records and maintain proper documentation.
- Escalate unresolved issues to the appropriate team.
Eligibility criteria -
- Minimum qualification: 12th pass, graduate, or diploma.
- Freshers are welcome to apply.
- Good written communication skills in English.
- Basic computer knowledge.
- Personal laptop/desktop and a stable internet connection are required.
Required skills -
- Good typing speed and accuracy.
- Strong written communication.
- Customer service orientation.
- Problem-solving skills.
- Ability to work independently.
Pay: ₹15,020.02 - ₹32,528.45 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person