- Configure o9 Demand Planning, Supply Planning, Inventory Optimization, SOE, STD, and TLB workflows aligned with Mondelēz's global processes
- Design Attribute-Based Hierarchies, Time Bucket Profiles, and Aggregation/Disaggregation Rules for multi-level planning (SKU, plant, region)
- Develop custom planning logic using o9's planning engines (heuristics, time-series forecasting) and scripting tools (Python, R)
- Requirements gathering workshops for o9 modules (Demand Planning, Supply Planning, Allocation, Replenishment, S&OP, IBP)
- Fit-gap analysis, BRDs/FRDs, user stories, UAT, and collaboration with development teams
- Design, configure, and test o9 solutions; support integrations with SAP S/4HANA via CI-DS, EDI, IDocs
- Build master data structures (products, locations, customers) and key figures (demand signals, capacity constraints)
- Optimize pegging rules, supply allocation strategies, and exception management workflows for real-time S&OE adjustments
- Configure Scenario Manager for what-if analysis (demand spikes, supply disruptions)
- Design data pipelines using Talend, Kafka, or REST APIs to sync o9 with SAP ECC, APO, BPC, and external market data sources
- Validate data quality via o9 Loader; troubleshoot integration errors with IT teams
- Develop interactive dashboards using o9's KPI Engine (forecast accuracy, service levels, inventory turnover)
- Configure exception alerts for stockouts, excess inventory, and production bottlenecks
- Execute unit, integration, and UAT testing for o9 configurations
- Resolve post-go-live issues via ServiceNow (Level 2/3 support for planners)
- Ensure SLA compliance, root cause analysis, change/release management adherence
- Weekly/monthly stakeholder reviews; escalation management; continuous improvement planning
- Support transition to new major releases/rollouts; out-of-hours support during critical incidents
- Monitor OLA agreements; own transformation initiatives for AMEA region
- Create technical playbooks (data mappings, calculation logic, user permissions)
- Train regional planners on o9 Tag UI, Workflow Designer, and Scenario Manager
More about this role
- Bachelor's/Master's in Computer Science, Supply Chain Management, Industrial Engineering, or related field
- 5–7+ years configuring o9 IBP/S&OE modules (Demand 360, Supply 360) in CPG/FMCG industries
- Hands-on experience with IBP, SOE, STD, TLB, and Segmentation modules
- 2+ full lifecycle implementations of o9 or SAP IBP, including data migration and cutover planning
- o9 Platform: Modeler, Workflow Designer, Data Ingestion, KPI Engine, Scenario Manager
- Integration Tools: Snowflake, Talend, Kafka, REST APIs, SAP CPI, Oracle OIC
- Data Modeling: Time-series forecasting, constraint-based supply models
- Analytics: Power BI, Tableau, o9 native dashboards
- Tools: SQL, Jira, Confluence, ServiceNow
- End-to-end o9 implementations including Merchandise Financial Planning and Long-Range Planning
- Supply chain domain knowledge in FMCG/consumer goods
- Certifications: o9 Solutions, SAP IBP, or Kinaxis Rapid Response
- Exposure to AI/ML-driven demand sensing or control tower frameworks
- Agile/Scrum methodology with Jira board management
- Large-scale program/delivery management
- Comfortable with ambiguity; manages risk and uncertainty; results-oriented and accountable
- Highly collaborative; ability to influence cross-functional teams across levels
- Execution discipline with strategic focus and highest standards of delivery
- Naturally curious with a passion for learning and innovation



No Relocation support available
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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