Main Responsibilities of an E-commerce (FMCG) Manager
Your responsibilities will include:
- Driving the sales performance of the e-commerce platform
- Managing and executing promotional campaigns
- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
- Working closely with demand planning and inventory teams in order to ensure smooth order fulfillment
- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance
Key Requirements
- You have a degree in Marketing, Business Administration, or a related field in FMCG.
- You have prior experience in a similar role. Experience in digital marketing is a plus.
- You possess a solid understanding of e-commerce frameworks.
- You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.
- You have a high level of attention to detail, including a proven ability to manage multiple competing priorities simultaneously.
- You are a creative and strategic thinker with a strong customer orientation.
- You have excellent interpersonal and communication skills, thrive in matrix environments, and are adept at building relationships with different stakeholders.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
