Job Summary
We are looking for an enthusiastic and confident Telecaller Executive with at least 1 year of experience in telecalling, customer support, lead generation, or sales. The candidate will be responsible for making outbound calls, handling customer queries, generating leads, following up with prospects, and maintaining positive customer relationships.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Explain company products/services clearly and professionally.
- Generate and qualify leads through telephone calls.
- Follow up with prospective customers and convert leads into business opportunities.
- Handle customer queries and provide appropriate information.
- Maintain regular follow-ups with existing clients.
- Maintain accurate records of calls, leads, follow-ups, and customer interactions.
- Coordinate with the sales team for lead conversion.
- Achieve assigned daily, weekly, and monthly calling and sales targets.
- Prepare regular reports regarding calls, leads, and follow-ups.
Required Skills
- Minimum 1 year of experience in telecalling, telesales, customer support, or a similar role.
- Excellent communication and interpersonal skills.
- Good Hindi and English communication skills.
- Confident and pleasant telephone manner.
- Strong convincing and negotiation abilities.
- Ability to achieve targets and work independently.
- Positive attitude and customer-focused approach.
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Work from home
Work Location: Remote
