Lyzr.ai is on a mission to put enterprise-grade agentic AI in the hands of every organisation. Our Professional Services team partners with marquee clients — from global consulting firms to Fortune 500 enterprises — to design, deploy, and scale Lyzr-powered AI agents in production.
As Senior Project Manager, you will own end-to-end delivery of these high-stakes engagements, acting as the connective tissue between client stakeholders, Lyzr's engineering pods, and Lyzr's product and commercial teams.
As Senior Project Manager (Infra Deployments), you will own the end-to-end technical delivery of high-stakes enterprise engagements. You will be responsible for orchestrating infrastructure deployments from source repositories across multi-cloud environments, ensuring seamless deployment, stability, and scale.
Acting as the vital connective tissue between enterprise client stakeholders, Lyzr’s cross-functional engineering pods, and our commercial leadership, you will balance rigorous technical execution with strategic client management.
End-to-End Delivery: Lead complex, multi-phase AI agent deployments (from SOW execution through hypercare) across multiple concurrent enterprise client projects.
Infra-as-Code & Repository Deployment: Oversee infrastructure deployments directly from repository source code into client environments (Cloud/On-Prem).
Project Governance: Define project scope, Work Breakdown Structure (WBS), risk registers, and RAID logs from kick-off; maintain a single source of truth for scope, timeline, and status.
Steering & Communication: Run executive steering committees and weekly client status calls; deliver clear, concise written updates that build trust and surface critical decisions early.
Scope & Change Management: Manage client-side change requests and scope creep using a structured CR process, protecting both Lyzr’s margins and client satisfaction.
Go-Live & Hypercare: Oversee User Acceptance Testing (UAT), go-live readiness, and hypercare handovers to ensure every deployment enters production on a secure, stable footing.
Account Expansion: Identify and qualify organic growth and expansion opportunities within active accounts, partnering with the account team.
SOW & SLA Definition: Support SOW drafting, milestone definitions, and SLA parameters for new and renewal engagements.
Practice Refinement: Contribute to professionalizing Lyzr’s Professional Services practice by refining delivery frameworks, deployment templates, and lessons-learned libraries.
Track Record: 6–10 years in client-facing Project Management roles, specifically delivering enterprise AI, automation, cloud infrastructure, or SaaS platform deployments.
Multi-Cloud & Container Mastery: Hands-on familiarity and delivery experience with AWS, GCP, Azure, Kubernetes, and Docker.
Repository-Driven Deployments: Demonstrated experience managing infrastructure deployments directly from source repositories (Git/CI-CD pipelines).
Multi-Project Handling: Proven ability to simultaneously manage multiple enterprise client deployments without compromising quality or timeline.
Delivery Frameworks: Strong command of Hybrid Agile-Waterfall delivery models tailored for enterprise SaaS/AI integrations.
Tooling: Proficient with Jira, Confluence, MS Project, or Notion.
Certifications (Preferred): PMP or PMI-ACP certification.
Executive Presence: Comfortable presenting to and managing C-suite, VP, and Director-level stakeholders.
Commercial Instinct: Strong ability to read SOWs, track utilization burn rates, and navigate hard scope conversations constructively.
Technical Translation: Ability to simplify complex cloud and AI infrastructure nuances for business audiences while translating business requirements into technical specs for engineering teams.
Experience with Agentic AI frameworks, LLM-based product architectures, or Intelligent Automation / RPA programs.
Background working in Big-4 consulting, global systems integrators (GSIs), or high-growth enterprise AI startups.
