Ford’s Vehicle Care engineering team is building the future of vehicle ownership. We create the platforms and experiences that help customers understand, maintain, service, and get more value from their vehicles. Our work powers experiences across Ford and Lincoln Apps, dealer-facing tools, and emerging in-vehicle surfaces.
We sit at the intersection of connected vehicle data, AI/LLMs, service intelligence, and customer-centric product design. Our systems turn vehicle and service data into proactive, personalized, and intelligent outcomes for millions of customers at global scale.
We are looking for an Engineering Manager who is both a people leader and a builder. In this role, you will lead a talented, multi-disciplinary engineering team, own the technical strategy, partner closely with product and design, and create an environment where engineers can do their best work. You will have end-to-end ownership of your technical architecture, operational health, product delivery and, most importantly, the growth and well-being of your engineers.
People Leadership and Team Development
Product Partnership and Customer Focus
Contribute to roadmap planning by balancing customer-facing features, technical debt, reliability, security, and architectural investment.
Engineering Excellence and Operational Ownership
Promote a “you build it, you run it” culture with clear ownership of monitoring, incident response, performance, reliability, and production health.
Improve the software delivery lifecycle through modern DevOps practices, automated testing, CI/CD, and continuous improvement.
Strong people leadership skills, including coaching, feedback, performance management, and career development.
Strong understanding of modern software architecture, cloud platforms such as AWS, Azure, or GCP, API design, and full-stack or backend engineering practices.
Experience building or scaling SaaS platforms, fleet management products, connected vehicle services, telematics platforms, or other high-throughput digital services.
Experience modernizing legacy systems or migrating toward microservices, micro-frontends, cloud-native platforms, or event-driven architectures.
Familiarity with DevOps, SRE practices, observability, incident management, and continuous delivery.
Experience working with security, privacy, compliance, or data protection requirements in customer-facing platforms.
