Svitla Systems Inc. is looking for a Senior Project Manager for a full-time position (40 hours per week) in Argentina, Mexico, and Costa Rica. Our client offers advanced healthcare services that use AI technology.
You’ll be responsible for managing multiple concurrent projects to deliver solutions to customers, working closely with a Software Delivery Program Manager and a cross-functional team to create and execute end-to-end project plans, balancing schedule, quality, cost, and customer satisfaction. You will proactively and strategically manage software delivery, from discovery through to successful customer adoption, manage dependencies, lead technical discussions, and drive action plans to resolve issues and mitigate risks. You will support clear communication of project status to all stakeholders, backed by transparent KPIs, and serve as the primary liaison between the cross-functional team and the customer, fostering trusted relationships at all levels.
Desired outcomes (metrics & KPIs):
Quality and timely execution of implementation projects.
NPS/CSAT for client onboarding and ongoing activities.
