Key Responsibilities:
1. Training Content Development
Develop and maintain:
- Training presentations (PPTs)
- SOPs and process documentation
- User manuals and training guides
- Product training content
- Employee onboarding modules
- Department-specific learning material
- Assessment questionnaires
- Learning worksheets
- Knowledge base articles
- FAQ documents
- Micro-learning content
- E-learning modules
Create content for:
- New employee onboarding
- Product training
- Process training
- Compliance training
- Soft skills development
- Leadership development
- Functional training
- Refresher training programs
2. Internal Training Coordination
- Maintain annual training calendar
- Coordinate training schedules across departments
- Arrange training sessions and workshops
- Track attendance and participation
- Manage trainer and learner communications
- Coordinate internal and external trainers
- Prepare training logistics and materials
- Maintain training records and documentation
- Ensure smooth execution of all training activities
3. Learning Management System (LMS) Administration
- Upload and manage training content on LMS
- Create learning paths
- Manage course assignments
- Track learner progress
- Generate completion reports
- Monitor certification status
- Ensure content version control
- Maintain training database
4. Employee Onboarding Learning Program
Manage end-to-end onboarding learning journey:
- Welcome learning kits
- Induction programs
- Department orientation
- Product familiarization sessions
- Policy training
- Compliance awareness sessions
- Assessment and certification
Ensure every new employee completes onboarding learning milestones successfully.
5. Email Learning Campaigns
Design and execute:
- Weekly learning newsletters
- Learning reminders
- Knowledge-sharing campaigns
- Product update communications
- Learning challenges
- Employee engagement campaigns
- Certification drives
Create attractive email content and learning communication materials.
6. Training Video Creation
Assist in:
- Recording training videos
- Creating screen-recording tutorials
- Editing learning videos
- Creating product demo videos
- Developing learning snippets
- Publishing learning content
Tools such as Canva, Camtasia, Filmora, Premiere Pro, Loom, or similar platforms will be preferred.
7. Knowledge Management
Build and maintain:
- Central knowledge repository
- Learning libraries
- SOP repository
- Product documentation
- Process documentation
- Training archives
- Best practices repository
Ensure information is regularly updated and accessible.
8. Training Effectiveness Measurement
Track and analyze:
- Training attendance
- Completion rates
- Assessment scores
- Learner satisfaction
- Training effectiveness
- Skill improvement metrics
- Certification completion rates
Prepare monthly and quarterly L&D reports.
9. Cross-Functional Collaboration
Work closely with:
- Product Team
- HR Team
- Customer Success Team
- Sales Team
- Support Team
- Operations Team
- Leadership Team
Gather knowledge and convert it into structured learning content.
Required SkillsTechnical Skills
- Microsoft PowerPoint
- Microsoft Excel
- Google Workspace
- LMS Platforms
- Documentation Tools
- Canva
- Content Writing
- Basic Video Editing
- Assessment Creation
Soft Skills
- Excellent communication skills
- Strong presentation skills
- Content structuring ability
- Creativity and innovation
- Attention to detail
- Time management
- Coordination skills
- Stakeholder management
- Analytical mindset
Preferred Qualifications
- Graduate / Post Graduate in HR, Training, Education, Management, Communication, Psychology, or related field.
- Certification in Learning & Development, Instructional Design, or Training Management will be an added advantage.
Key Performance Indicators (KPIs)Content Development
- Number of learning assets created monthly
- Training content completion timelines
- SOP creation and updates
Learning Delivery
- Training programs coordinated
- Attendance percentage
- Completion percentage
Employee Engagement
- Learner participation rate
- Learning campaign engagement
- Feedback scores
Effectiveness
- Assessment pass percentage
- Certification completion rate
- Training effectiveness score
Knowledge Management
- Repository updates
- Documentation quality score
- Knowledge article creation
What We Offer
- Opportunity to build the L&D function from the ground up
- Work directly with leadership team
- Exposure to SaaS product ecosystem
- Fast-track career growth opportunities
- Learning-focused culture
- Performance-based rewards
- Long-term leadership opportunities
If you are passionate about learning, content creation, employee development, and building scalable learning systems, we would love to hear from you.
Pay: ₹13,380.04 - ₹45,658.57 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
