Job Description
Job title: Assistant Housekeeper
Reports to Executive Housekeeper
Qualification: Diploma or Degree in Hotel Management
Experience: 08-12 years with five star category Resorts/Hotels
Ø The Scope: Upkeep and maintenance of all Housekeeping aspects including Laundry and Gardening.
Ø Team management: Manage Housekeeping team, Optimize Guest Experience & Employee Experience. Assign daily tasks & manage work schedules.
Ø Quality: Conduct audits and checks to ensure quality standards.
Ø Cost Optimization: Inventory Control: Track linen, guest amenities, uniforms, and cleaning chemicals. Proactively order replacement stock and other related items. Active involvement in other cost control measures of the organization.
Ø Coordination: Ensure prompt service delivery in coordination with other departments, especially with Front Office, Engineering and Food & Beverage.
Ø Property Maintenance: Identify, report and follow-up, regarding property maintenance and equipment failures with the respective departments.
Ø Guest Relations: Address and resolve guest complaints or specific requests immediately.
Ø Learning and Development: Responsible for departmental training, Ensure departmental orientation of new team members.
Shift: Morning & Evening Shift
Ideal Languages: English, Hindi & Malayalam
Food & Accommodation provided
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Experience in Five Star Hotels/Resorts as Assistant Manager or Housekeeping Executive.
Work Location: In person
