Designation: ECommerce Executive
Reporting To: ECommerce Manager / Sales Head
Location: Sachin GIDC, Surat
Experience: 1–3 Years (Preference Given to Exp. in Garment Manufacturing Unit)
Educational Qualification:
- Graduate in Commerce, Business Administration, Marketing, or any relevant discipline.
- Certification or hands-on experience in E-Commerce platforms will be an added advantage.
Job Summary:
We are seeking a detail-oriented and proactive E-Commerce Executive to manage online marketplace operations for our garment manufacturing business. The candidate will be responsible for product listings, order processing, inventory synchronization, and sales reporting across multiple e-commerce platforms while ensuring smooth daily operations and an excellent customer experience.
Key Responsibilities:
Product Listing & Catalog Management
- Create, update, and maintain product listings across marketplaces such as Amazon, Flipkart, Meesho, Myntra, Shopify, and other online sales channels.
- Upload high-quality product images, specifications, pricing, size charts, and product descriptions.
- Ensure listing accuracy and optimize content to improve product visibility and conversions.
- Coordinate with design and merchandising teams for new product launches.
Order Management
- Process daily online orders efficiently across all marketplaces.
- Generate invoices, shipping labels, and packing slips.
- Coordinate with logistics partners and warehouse teams to ensure timely order dispatch.
- Monitor order status and resolve fulfillment-related issues.
Inventory Management
- Maintain accurate inventory levels across all online channels.
- Synchronize stock availability to prevent overselling or stock shortages.
- Reconcile physical inventory with marketplace inventory records.
- Coordinate with production and warehouse teams for stock replenishment.
Sales Analysis & Reporting
- Prepare daily, weekly, and monthly sales reports.
- Analyze sales trends, product performance, and inventory movement using Advanced Excel.
- Generate reports for management to support business decisions.
- Track order fulfillment, cancellations, returns, and stock ageing.
Coordination & Compliance
- Coordinate with internal departments including Production, Warehouse, Accounts, and Dispatch.
- Ensure marketplace compliance regarding pricing, catalog standards, and operational guidelines.
- Support promotional campaigns, discounts, and seasonal product launches.
Required Skills
- Hands-on experience with Amazon, Flipkart, Meesho, Myntra, Shopify, or similar marketplaces.
- Strong knowledge of Advanced Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, Charts, IF functions, Data Validation, etc.).
- Good understanding of inventory management and order processing.
- Excellent analytical and organizational skills.
- Strong communication and coordination abilities.
- Ability to work under deadlines with high accuracy.
Preferred Industry
Garment Manufacturing, Textile, Fashion, Apparel, Retail, or E-Commerce.
Key Performance Indicators (KPIs)
- Product listing accuracy and completeness.
- Timely order processing and dispatch.
- Inventory accuracy across all platforms.
- Sales report accuracy and timely submission.
- Reduction in order cancellations due to stock mismatch.
- Marketplace performance and customer satisfaction.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person