Job Title: Tea Boutique Receptionist
Location: Matigara,Siliguri
Company: CHAICHUN
Job Type: Full-Time
About the Role:
We are seeking a highly presentable and professional Tea Boutique Receptionist to be the first point of contact for our premium boutique. This role requires exceptional communication skills, a warm personality, and the ability to create a refined and welcoming customer experience aligned with our luxury brand standards.
Key Responsibilities:
- Greet and welcome customers with warmth, professionalism, and elegance
- Provide an exceptional first impression and guide customers within the boutique
- Handle customer inquiries, calls, and walk-ins efficiently
- Assist in explaining basic product offerings and directing customers to sales staff when required
- Maintain front desk operations, cleanliness, and overall presentation standards
- Manage appointments, customer records, and basic coordination tasks
- Support the store team in ensuring a seamless customer experience
- Handle customer concerns politely and escalate when necessary
- Ensure adherence to company policies and service standards
Candidate Profile:
- Minimum 2–4 years of experience in front desk/reception or customer-facing roles, preferably in luxury retail, hospitality, or premium environments
- Excellent communication and interpersonal skills
- Well-groomed, polished, and presentable personality
- Customer-focused with a positive and welcoming attitude
- Strong organizational and multitasking abilities
- Basic computer knowledge (MS Office, billing systems, etc.)
Preferred Qualifications:
- Experience in premium retail, boutique, or hospitality brands
- Knowledge of tea or luxury product handling is an added advantage
- Graduate or equivalent qualification
What We Offer:
- Opportunity to work with a premium and growing brand
- Professional and elegant work environment
- Competitive salary and growth opportunities
- Exposure to high-end customer service standards
Work Location: In person
