Job Overview
We are looking for enthusiastic and customer-oriented candidates for the Voice Process role. The candidate will be responsible for handling customer calls, resolving queries, and providing excellent customer service experience.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and complaints effectively.
- Provide accurate information about products and services.
- Maintain proper records of customer interactions.
- Escalate complex issues to the concerned team when required.
- Ensure customer satisfaction through quality support.
- Meet daily productivity and performance targets.
Required Skills
- Excellent communication skills in English and Hindi.
- Good listening and problem-solving abilities.
- Basic computer knowledge.
- Ability to work in a fast-paced environment.
- Strong customer handling skills.
Pay: ₹10,000.00 - ₹13,000.00 per month
Work Location: In person
