Job Family:
Software Application & Development (India)
Travel Required:
None
Clearance Required:
None
We are seeking a CRM Developer with at least 2 years of hands-on experience to help build, enhance, and support our internal Microsoft Dynamics CRM solution. This role is intended for a developer who can work independently on well-defined tasks while receiving guidance, coaching, and technical direction from architects and lead developers. The ideal candidate has solid development fundamentals, practical experience with Dynamics 365 Customer Engagement and the Power Platform, and the ability to translate requirements into reliable, maintainable solutions. This is an internal-facing role focused on high-quality delivery, collaboration, continuous learning, and steady growth in Microsoft cloud technologies.
Develop, configure, and maintain Dynamics 365 Customer Engagement solutions, including Sales and Marketing / Customer Insights capabilities, with guidance from lead developers as needed.
Implement and support secure Azure and external integrations, including authentication, data transformation, and monitoring, with escalation support for complex issues.
Contribute to solution designs covering Dynamics 365, Power Platform, Azure, and external systems under the guidance of architects or lead technical team members.
Support deployment processes for Dynamics CRM solutions using Azure DevOps pipelines, including environment promotion, release support, and CI/CD practices defined by the team.
Assist with impact analysis and effort estimation for new features, enhancements, defects, and production support requests.
Participate in full lifecycle implementations including requirements analysis, design, build, testing, deployment, and post-go-live support.
Identify technical considerations and document impacts related to security, performance, scalability, and maintainability, escalating risks or open questions when appropriate.
Monitor, troubleshoot, and resolve batch jobs, integrations, plugins, and async operations within Dynamics 365 environments, escalating complex issues to senior developers.
Collaborate with architects, senior developers, IT, and internal stakeholders to deliver functionality using an agile methodology.
Four+ years of experience in development with minimum TWO (2) years of hands-on experience developing, configuring, or supporting solutions with Dynamics 365 Customer Engagement, preferably including Sales and Marketing / Customer Insights.
Working knowledge of Dataverse security concepts, including security roles, teams, business units, field security, and sharing models.
Experience working within SDLC methodologies, including requirements, design, development, testing, and deployment.
Ability to collaborate with business stakeholders, technical teams, architects, and senior developers.
What Would Be Nice to Have:
Ability to self-direct, prioritize assigned work, manage multiple tasks, and proactively communicate progress or blockers.
About Guidehouse India
At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.
Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.
We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.
What We Offer
At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.
Important Fraud Notice
All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.
Contact Us
If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.
To learn more about Guidehouse in India, visit www.guidehouse.com/india.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
