Service & Customer Support Engineer (After-Sales) – Industrial 3D Printers
We build India's industrial 3D printers — 1,300+ machines running at DRDO, HAL, Mercedes-Benz, Tata and 1,000+ factories and labs. You'll be the person our customers rely on after they buy a machine: handling installs, service, and AMC renewals, and keeping clients happy enough to buy again.
What you'll do
- Coordinate installations and customer trainings
- Be the first point of contact for every service request
- Track AMCs and warranties, and drive renewals
- Keep every interaction logged in the CRM
- Keep customers happy — and coming back
What you need
- 1–4 years in service, customer support, or after-sales
- Clear communication (English; Hindi/Marathi a plus)
- Comfortable using a CRM
- Diploma / B.E. / B.Tech (Mechanical, Electrical, or Electronics) — or equivalent hands-on experience
- Bonus: 3D printing, CNC, or industrial machinery background
What you get
- ₹20,000 – ₹32,000 / month
- Health insurance, paid leave, and phone reimbursement
- Real ownership and a clear path to Service Lead / Key Account roles
Full-time · In person
How to apply: Hit Apply. Quick phone screen, then one in-person round.
Job Types: Full-time, Permanent
Pay: ₹20,091.33 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Work from home
Work Location: In person
