Banquet Manager – Luxury Heritage Resort (Pre-Opening)
Location: THE WHITE HOUSE (NATURE VALLEY), Balotra, Rajasthan
About Us
THE WHITE HOUSE (NATURE VALLEY) is an upcoming ultra-luxury heritage property located in Balotra, Rajasthan, with a grand opening planned for November. Crafted entirely in elegant white marble, the property blends timeless royal architecture with modern luxury, offering guests an exceptional hospitality experience inspired by Rajasthan's rich heritage.
We are seeking a dynamic, experienced, and passionate Banquet Manager to lead our pre-opening operations and establish THE WHITE HOUSE (NATURE VALLEY) as one of Rajasthan's premier luxury destinations.
Job Description: Banquet ManagerJob Title
Banquet Manager
Job Summary
The Banquet Manager is responsible for planning, coordinating, and overseeing all banquet and event operations to ensure exceptional guest experiences. This role manages banquet staff, coordinates with the kitchen and other departments, ensures high service standards, and oversees the successful execution of events while maintaining quality, safety, and profitability.
Key Responsibilities
- Plan, organize, and supervise banquet functions, including weddings, conferences, corporate events, and social gatherings.
- Coordinate with clients to understand event requirements and ensure expectations are met.
- Work closely with the Sales, Events, Kitchen, and Housekeeping teams to ensure seamless event execution.
- Prepare banquet event orders (BEOs) and communicate event details to all relevant departments.
- Supervise banquet staff before, during, and after events.
- Recruit, train, schedule, and evaluate banquet team members.
- Ensure high standards of food presentation, beverage service, and guest satisfaction.
- Monitor event setup and breakdown to ensure compliance with company standards and client specifications.
- Handle guest concerns and resolve issues promptly and professionally.
- Manage banquet inventory, equipment, and supplies.
- Monitor labor and operating costs to achieve budget and profitability goals.
- Ensure compliance with food safety, hygiene, health, and workplace safety regulations.
- Prepare operational reports, including event performance, staffing, and revenue summaries.
Qualifications
- Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field (preferred).
- 3–5 years of experience in banquet operations or food and beverage management.
- Previous supervisory or management experience in hospitality is preferred.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Outstanding customer service and guest relations skills.
- Strong organizational and event planning capabilities.
- Ability to manage multiple events simultaneously.
- Problem-solving and decision-making skills.
- Budgeting and cost-control knowledge.
- Proficiency in banquet management systems and Microsoft Office.
- Knowledge of food safety, hygiene, and hospitality service standards.
Working Conditions
- Full-time position with flexible hours, including evenings, weekends, and holidays.
- Requires standing and walking for extended periods during events.
- Fast-paced hospitality environment with frequent interaction with guests and staff.
Key Performance Indicators (KPIs)
- Guest satisfaction and event feedback scores.
- Successful and timely execution of banquet events.
- Food and beverage cost control.
- Labor cost management.
- Banquet revenue and profitability.
- Staff productivity and performance.
- Compliance with safety, hygiene, and service standards.
- Client retention and repeat business.
Pay: ₹400,000.00 - ₹500,000.00 per year
Benefits:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Paid sick time
Work Location: In person
