Pay: ₹18,000.00-₹20,000.00 per month
Job Description:
Job Title: Telecalling Executive
Department: Sales / Operations / Customer Support
Location: Work from Office
Employment Type: Full-time Job Summary
We are looking for a confident and customer-focused Tele calling Executive to communicate with prospective and existing customers over the phone. The role involves explaining company products/services, generating leads, following up on inquiries, and maintaining accurate call records.
Key Responsibilities
- Make outbound calls to prospective customers from provided databases
- Handle inbound calls and respond to customer queries professionally
- Explain company products/services clearly and effectively
- Generate leads and schedule follow-ups or appointments
- Maintain daily call reports and update CRM or Excel records
- Follow up with customers for feedback, payments, or confirmations
- Achieve daily/weekly/monthly calling and conversion targets
- Maintain proper phone etiquette and company communication standards
- Coordinate with sales and operations teams when required
Required Skills & Qualifications
- Minimum qualification: Graduate preferred
- Prior experience in telecalling, sales, or customer service is an advantage
- Good communication skills in English and local language(s)
- Basic computer knowledge (MS Excel, CRM, email)
- Ability to handle rejection and work with targets
- Polite, patient, and persuasive communication style
Preferred Skills
- Experience in lead generation or sales support
- Strong listening and problem-solving skills
Working Conditions
- 6 days working / As per company policy
- Fixed salary + performance-based incentives (if applicable)
- Training will be provided
Job Types: Full-time, Permanent, Fresher
Benefits:
- Paid sick time
- Work from home
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
