- Develop and implement the hotel's IT strategy aligned with business goals.
- Manage all hotel IT infrastructure, including servers, networks, Wi-Fi, CCTV, telephony, and data centers.
- Administer and support hotel management systems such as Property Management System (PMS), Point of Sale (POS), Central Reservation System (CRS), Channel Manager, and Revenue Management System (RMS).
- Ensure uninterrupted operation of critical hotel systems and applications.
- Lead cybersecurity initiatives, including firewalls, antivirus, data protection, backups, disaster recovery, and compliance.
- Oversee software and hardware installation, upgrades, maintenance, and troubleshooting.
- Manage vendor relationships, IT contracts, software licensing, and annual maintenance contracts (AMCs).
- Prepare and manage the IT department budget and technology investments.
- Lead, train, and evaluate the IT team while providing technical guidance.
- Support hotel departments by resolving technical issues and improving operational efficiency.
- Ensure compliance with company policies, industry standards, and data privacy regulations.
- Monitor system performance, prepare IT reports, and recommend technology improvements.
- Implement and maintain business continuity and disaster recovery plans.
- Support digital initiatives, including mobile applications, smart room technologies, and cloud-based solutions.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
