Who we are:
We’re The Indian Bouldering Company – built for anyone and everyone who loves a good challenge (and a good hang). We’re Mumbai’s first full-service indoor bouldering club, but honestly, we’re so much more than just that. We’re a community of chalk-covered misfits who believe movement should be fun, fitness shouldn’t be boring, and that everyone’s welcome. We’re a place where work feels more like fun, the energy is infectious and positive, and you won’t feel like leaving!
At the moment, we’re hiring for an operations ninja:
- Shift: 2:00pm-10:00pm (one weekday of your choice off!)
Who you are:
- Someone who has ideally some hospitality experience
- Someone who is able to maintain your cool while talking to customers, no matter the circumstances
- Someone who can read and speak fluent English, and is comfortable with a customer-facing role (fluency in Hindi is a must too)
- Someone who can use basic computer functions such as Excel, Word, and some other basic applications
- Someone who likes the place being in order and clean
- As a plus, someone with excellent interpersonal and conflict resolution skills
Your responsibilities:
- Greet and check-in guests as and when they arrive, and provide them with the correct rental shoes for their size
- Explain the club's offerings, memberships, classes, and answer any questions guests may have
- Take calls from customers and give them the right guidance
- Take guests' payments and guide them to the right areas to go in the club
- Make sure the safety protocols are being observed and enforce the rules when needed
- Help with merchandise sales as and when members are interested
- Help with general club supervision and maintenance, and as needed whenever the club hosts events
- Generally fill in the blanks as and when needed
Your benefits:
- You can access the club's facilities in your off hours and train how you'd like
- You'll receive discounts on all the coolest club merchandise
- You'll have the opportunities to advance and grow as we advance and grow
- You'll be part of the coolest new space in Mumbai, and at the centre of the next fitness revolution in India!
- You’ll have the opportunity to learn about how a new business runs and grows!
- You'll be able to attend the coolest events here at TIBC with us FREE of cost!
Job Types: Full-time, Part-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
