Position: ServiceNow Technical Architect
Employment Type: Contract-to-Hire (6 Months)
Work Mode: Onsite
Locations: Bangalore, Pune, Mohali
Experience: Minimum 8+ Years
CTC: ₹15,00,000 – ₹20,00,000 per annum
Notice Period: Immediate to 30 Days
Job Summary
We are looking for an experienced ServiceNow Technical Architect to join our team on a Contract-to-Hire basis. The ideal candidate will have extensive experience in designing, architecting, developing, and implementing enterprise-scale ServiceNow solutions while providing technical leadership across the platform.
This role offers an opportunity to work on large-scale ServiceNow implementations, with the possibility of transitioning to the client's full-time payroll after six months based on performance and business requirements.
Key Responsibilities
- Lead the architecture, design, development, and implementation of enterprise ServiceNow solutions.
- Define scalable platform architecture aligned with business and technical requirements.
- Design and implement solutions across multiple ServiceNow modules and applications.
- Drive end-to-end ServiceNow implementation projects while ensuring adherence to platform best practices.
- Build and maintain integrations using REST and SOAP APIs.
- Collaborate with business stakeholders to understand requirements and translate them into scalable technical solutions.
- Provide technical leadership, architectural guidance, and mentorship to development teams.
- Conduct architecture reviews, code reviews, and ensure platform governance and performance optimization.
- Prepare technical documentation, solution designs, and implementation plans.
- Support platform upgrades, enhancements, and continuous improvement initiatives.
Mandatory Skills
- Minimum 8+ years of hands-on experience in ServiceNow, including at least 3 years of experience as a ServiceNow Technical Architect.
- Strong expertise in ServiceNow Architecture, Design, Development, and Implementation.
- Proven experience delivering enterprise-level ServiceNow implementations.
- Hands-on expertise in:
- ITSM
- ITOM
- CMDB
- Service Catalog
- Flow Designer
- IntegrationHub
- Discovery
- Service Mapping
- REST/SOAP Integrations
- Strong understanding of ServiceNow platform architecture and best practices.
- Excellent stakeholder management and solution design experience.
- Strong communication, analytical, and problem-solving skills.
Mandatory Certification
- ServiceNow Certified System Administrator (CSA)
Preferred Certifications
- Certified Implementation Specialist (CIS) – One or more modules
- Certified Technical Architect (CTA)
- ITIL 4 Foundation
- Cloud or Enterprise Architecture Certifications
Pay: ₹1,500,000.00 - ₹2,000,000.00 per year
Work Location: In person
