Job Title: Front Office Executive
Location: Apollo Clinic, Ananth Nagar, Electronic City Phase II, Bengaluru
Job Overview
Apollo Clinic is looking for an experienced and dynamic Front Office Team Leader to manage front office operations and lead the reception team. The ideal candidate should be capable of taking complete ownership of front office responsibilities, ensuring smooth clinic operations, and delivering excellent patient service through effective communication and leadership.
Key Responsibilities
* Lead and manage the front office team effectively.
* Take ownership of daily front office operations and administrative responsibilities.
* Ensure smooth patient registration, appointment scheduling, and billing coordination.
* Handle patient queries, concerns, and escalations professionally.
* Coordinate efficiently with doctors, nursing staff, and management.
* Monitor team performance and maintain operational standards.
* Train, guide, and support team members to improve service quality.
* Maintain accurate records, reports, and clinic documentation.
* Ensure excellent patient experience and customer service at all times.
* Implement and follow clinic policies and operational procedures.
Qualifications
* Any Bachelor’s Degree (B.Sc preferred).
* Minimum 3 years of relevant experience in Front Office, Reception, Customer Service, Healthcare Administration, or Clinic Operations.
Required Skills
* Strong leadership and team management abilities.
* Excellent verbal and written communication skills.
* Strong organizational and multitasking skills.
* Ability to take responsibility and work independently.
* Professional appearance and positive attitude.
* Customer service and problem-solving skills.
* Basic computer proficiency and knowledge of MS Office.
Apply Now
Interested candidates may share their updated resume via Email or WhatsApp.
Email: [email protected]
WhatsApp: 96060 24572
Pay: From ₹25,000.00 per month
Work Location: In person
