We are looking for a experienced and organized Virtual Assistant specifically to manage a car rental app. You will help manage day-to-day administrative tasks, communicate with customers and rental partners, update listings, and ensure that users receive a smooth and professional experience.
This is a fully remote position and is ideal for someone who is organized, responsive, detail-oriented, and comfortable working independently.
Key Responsibilities
- Respond to customer inquiries through email, chat, and other communication channels.
- Assist customers with rental bookings, cancellations, and general questions.
- Communicate with property/vehicle/equipment owners and rental partners.
- Update rental listings, availability, prices, and other information in the app.
- Monitor bookings and help resolve basic customer issues.
- Maintain accurate records and spreadsheets.
- Follow up with customers and rental partners when necessary.
- Help identify and report issues or incorrect information in the app
Requirements
- Previous experience as a Virtual Assistant, Customer Support Representative, Administrative Assistant, or similar role is preferred.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Comfortable using email, Google Workspace/Microsoft Office, spreadsheets, and online tools.
- Ability to multitask and prioritize work independently.
- Reliable internet connection and a suitable computer.
- Ability to respond promptly during agreed working hours.
- Professional and friendly approach when communicating with customers.
Preferred Qualifications
- Experience working with a rental, booking, marketplace, travel, property, vehicle, or similar app.
- Experience with customer support or online marketplaces.
- Familiarity with CRM, booking, or ticketing systems.
- Experience managing social media or online listings.
What We Offer
- 100% remote work.
- Flexible working environment.
- Opportunity to work with a growing technology/rental business.
- Training and support.
- Potential for long-term employment and increased responsibilities.
How to Apply
Please submit your resume and a brief introduction explaining your relevant experience, availability, and why you would be a good fit for this role.
Pay: ₹10,220.69 - ₹17,500.00 per month
Benefits:
Experience:
- Virtual Assistant: 3 years (Required)
Work Location: Remote
