JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Client Visit Experience Executive
Location: Hinjewadi - Pune
Department: Workplace Experience / Hospitality Services
About the Role
JLL is looking for a highly professional and customer-focused Client Visit Experience Executive to manage end-to-end client visit experiences within a corporate workplace environment. The role will be responsible for coordinating executive visits, managing event logistics, ensuring floor readiness, engaging with stakeholders, and delivering an exceptional hospitality experience for clients, leadership teams, and visitors.
Key ResponsibilitiesManage and coordinate client visits, leadership visits, and executive walkthroughs.
Ensure workplace and floor readiness prior to all client engagements and events.
Coordinate with internal teams, vendors, reception, facilities, security, and catering teams to deliver seamless visitor experiences.
Support planning and execution of corporate events, town halls, leadership meetings, and special visits.
Act as the primary point of contact for visiting clients and stakeholders during scheduled visits.
Conduct pre-event and post-event reviews to ensure service excellence.
Maintain high standards of workplace presentation, hospitality, and customer service.
Prepare visit itineraries, schedules, visitor reports, and event feedback summaries.
Handle last-minute requests and operational challenges with professionalism and urgency.
Build positive relationships with clients, business leaders, and internal stakeholders.
QualificationsBachelor's Degree in Hospitality Management, Hotel Management, Event Management, or a related field.
ExperienceMinimum 2+ years of experience in Hospitality, Corporate Events, Client Experience, Workplace Experience, Guest Relations, or Front-of-House Operations.
Experience managing corporate events, VIP visits, leadership visits, or client engagement programs.
Candidates from Hospitality, Workplace Experience, Corporate Offices, Business Parks, Premium Hotels, or Event Management backgrounds are preferred.
Preferred Candidate ProfileStrong exposure to client-facing roles and event coordination.
Excellent verbal and written communication skills.
Highly presentable, polished, and professional demeanor.
Strong stakeholder management and relationship-building capabilities.
Ability to manage multiple activities simultaneously in a fast-paced environment.
Customer-centric mindset with exceptional attention to detail.
Key SkillsClient & Visitor Experience Management
Corporate Event Coordination
Stakeholder Management
Workplace Hospitality
Executive/VIP Visit Management
Floor & Facility Readiness
Communication & Presentation Skills
Problem Solving & Multitasking
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
