JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description - Operations Management
a) To ensure that transport staff provides timely distribution of pickup & drop list is provided to the vendors.
b) To ensure that transport staff & vendors staff tracks the timely & safe pickups and arrivals of employees & service providers.
c) Ensure defined travel times are met.
d) Ensure accident or crisis management is addressed.
e) Ensure incident reports are circulated within 24 hrs.
f) To act as a single point of contact for the designated facility for all transport escalations.
g) To ensure all reports, checklist, statutory compliance is adhered at all times.
h) To ensure accuracy of the data, analyze the transport costing and highlight the management accordingly.
i) Ensure the team updates trip data in the TMS as required.
j) To assist during audit process and provide audit report with proper justification wherever required.
k) To ensure proper deductions and penalties are reviewed periodically & action taken accordingly.
l) Implementation of Safe fleet and on time closure of audit findings.
m) Monitor vendor performance and escalate issues as required.
Management Responsibilities
a) In consultation of Transport city lead or Facility Manager, oversee the operation, staffing, performance, development of transport team.
b) Demonstrate leadership & responsiveness in the team.
c) Understand the transport scope and develop specific processes & procedures to reduce cost & improve client satisfaction.
d) Accomplish Key Performance Indicators as agreed with Accenture.
e) Coordinate with transport city lead or facility manager on the goal setting, performance reviews, and career development plan for transport team.
f) To ensure Accenture Transport Policies, Processes & procedures are adhered by all transport staff in the facility.
g) To ensure necessary training plan is scheduled and train the transport team/ drivers as per schedules.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
