Role/Skill: Team Member- Spanish
Location: Gurgaon
Language Required: Spanish
Location: Gurgaon
Experience: 1-3 Years
Band: BPO 1/2
Salary: 6-7 LPA
JOB REQUIREMENT:
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written Spanish language along with English skills.
Prior International voice experience –B2B/B2C Collections.
Calling for payment on overdue invoices for buckets in scope
Doing maintenance on the account
Handling accounts / payment queries from accounts payable team
Interaction with other teams - billing, originations etc.
Payment application
Handling disputes and resolution
Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
Basic Excel based reporting and analysis on assigned inventory
Daily task list wrt regular TCS activities
**Ex TCS Employees can't apply**
PAN and DOB are required for profile creation**
Job Types: Full-time, Permanent
Pay: Up to ₹700,000.00 per year
Benefits:
- Paid sick time
- Provident Fund
Experience:
- Spanish Customer support: 1 year (Required)
Language:
- Spanish B2 fluently (Required)
License/Certification:
- Spanish B2 Certificate (Required)
Location:
- Gurugram, Haryana (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: In person
