Business Function
Consumer Banking Group (CBG) enables and empowers the bank through an efficient, agile, and resilient operating model with a strategic focus on productivity, quality, controls, technology, people capabilities, and innovation. Within CBG, we manage critical banking processes and leverage data-driven insights to enhance customer experience, operational efficiency, and business decision-making across multiple banking channels.
Key Responsibilities
Business Analysis & Data Insights
- Partner with business stakeholders to understand business objectives, processes, reporting requirements, and data needs.
- Gather, analyze, document, and validate business and functional requirements for data-driven initiatives.
- Translate business requirements into analytical requirements, data definitions, reporting specifications, and user stories.
- Perform data analysis to identify trends, patterns, anomalies, and opportunities that support business decision-making.
- Develop actionable insights and recommendations through data exploration and analysis.
Data Management & Analytics
- Perform data extraction, validation, reconciliation, and analysis using SQL, PySpark, Sparkola, and Excel.
- Analyze large datasets to ensure data quality, completeness, consistency, and accuracy.
- Support the creation and maintenance of datasets used for business reporting, dashboards, and analytics.
- Work with data engineering and technology teams to validate data transformations, business rules, and data lineage.
- Support development and enhancement of reports and dashboards using platforms such as QlikSense and Superset.
Stakeholder Management & Collaboration
- Act as a bridge between business users, operations teams, and technology teams to ensure successful delivery of business requirements.
- Facilitate requirement gathering sessions, workshops, and user acceptance testing (UAT).
- Collaborate with stakeholders to define KPIs, metrics, and reporting standards.
- Provide data-driven support for strategic initiatives, process improvements, and business reviews.
- Assist users in resolving data-related queries and provide analytical support when required.
Delivery Governance & Controls
- Manage project deliverables, requirements, and priorities through JIRA and Agile delivery frameworks.
- Ensure compliance with DBS data governance, risk management, security, and regulatory standards.
- Maintain proper documentation of business requirements, data mappings, process flows, and controls.
Support audit, data lineage, and governance initiatives to ensure transparency and traceability of data assets.
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Required Skills & Experience
Technical Competencies
Strong Hands-on Experience
- SQL (complex queries, joins, data analysis, optimization, and troubleshooting)
- Advanced MS Excel (Pivot Tables, Power Query, Lookups, Data Validation, Reconciliation, Dashboarding)
- Data analysis, validation, and reporting
- Requirement gathering and functional documentation
Working Knowledge Of
- PySpark
- CML (Cloudera Machine Learning)
- Data visualization
Analytical Skills
- Data profiling, reconciliation, and quality analysis
- Root cause analysis and problem-solving
- KPI and performance metric analysis
Process improvement through data insights
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Functional & Behavioral Competencies
- Strong business analysis and stakeholder management skills.
- Ability to translate business requirements into data and reporting solutions.
- Excellent communication and presentation skills with both business and technical stakeholders.
- Strong analytical thinking with attention to detail and data accuracy.
- Experience working in Agile environments with JIRA.
- Ability to manage multiple priorities and work effectively under tight timelines.
Self-driven, proactive, and collaborative team player with a continuous learning mindset.
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Preferred Qualifications
- Bachelor's degree in Business Analytics, Information Systems, Computer Science, Statistics, Engineering, or a related discipline.
- 3–7 years of experience in Business Analysis, Data Analysis, Management Information Systems (MIS), Reporting, or Analytics roles.
- Experience in Consumer Banking, Retail Banking, Operations, Risk, or Financial Services domains.
- Exposure to data governance, audit, lineage, regulatory reporting, and control frameworks.
Familiarity with banking products, operational processes, and customer journey analytics is advantageous.
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Location:
Hyderabad - DTI Skyview SEZ
Job:
Analytics
Schedule:
Regular
Employee Status:
Full time
