Job Description – Duty Manager (Super Speciality Hospital)
Position: Duty Manager
Department: Operations
Experience: 1–5 Years
About CARE
CARE (Chettinad Academy of Research and Education) is a premier institution dedicated to excellence in healthcare, medical education, and research. Chettinad Super Speciality Hospital delivers advanced tertiary care services with a strong focus on quality, patient safety, and compassionate care.
Job Summary:
We are looking for an experienced Duty Manager with prior experience in a Super Speciality Hospital to oversee daily operations, ensure seamless patient care services, coordinate with clinical and non-clinical departments, and maintain high standards of patient satisfaction and operational efficiency.
Key Responsibilities:
- Supervise and coordinate day-to-day hospital operations during assigned shifts.
- Ensure smooth functioning of OPD, IPD, Emergency, and support services.
- Coordinate with consultants, nursing teams, and ancillary departments to ensure timely patient care.
- Handle patient grievances and ensure prompt resolution.
- Monitor compliance with NABH standards, hospital policies, and patient safety protocols.
- Support emergency situations and facilitate effective communication among departments.
- Prepare shift reports and escalate operational issues to management.
- Ensure exceptional patient experience and service excellence.
Qualifications & Skills:
- Master's Degree in Hospital Administration, Healthcare Management, or related field.
- 1–5 years of experience in a Super Speciality Hospital is mandatory.
- Strong leadership, communication, and problem-solving skills.
- Ability to work in rotational shifts.
Interested candidates are invited to submit their updated resume to [email protected]
Contact: Nithin - 9361786144
Bharat- 8667015926
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
