Job Title: Client Servicing Associate
Location: Gurgaon
Industry: Event Management
Key Responsibilities:
- Act as the primary point of contact for clients — understanding their business objectives, event goals, and creative needs.
- Build and nurture long-term client relationships, ensuring repeat business and high satisfaction levels.
- Convert one-time event inquiries into ongoing partnerships or retainer accounts.
- Represent the company professionally on LinkedIn and industry networks to attract new clients and opportunities.
- Oversee end-to-end project execution — from concept development to event delivery.
- Collaborate closely with the creative, production, and operations teams to ensure the client’s vision is executed perfectly.
- Create and manage event timelines, budgets, and deliverables.
- Identify and pursue new business opportunities through LinkedIn networking, referrals, and direct outreach.
- Develop persuasive presentations, proposals, and pitch decks for new clients.
- Understand client industries, upcoming events, and marketing trends to suggest proactive event solutions.
- Support management in developing client retention strategies and upselling opportunities.
- Coordinate with cross-functional teams to ensure clarity on client requirements and deliverables.
- Maintain internal reports, client briefs, and documentation for every project.
- Conduct post-event evaluations and client feedback sessions to ensure continuous improvement.
- Requirements:
- Bachelor’s or Master’s degree in Marketing, Event Management, Communications, or a related field.
- 3-6 years of experience in client servicing or account management in the event management or experiential marketing industry.
- Excellent communication, presentation, and negotiation skills.
- Hands-on experience managing corporate events, brand activations, and government projects.
- Solid project management and multitasking abilities.
- Proficiency in MS Office (Excel, PowerPoint, Word) and CRM/project management tools.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Client services/ Account Management: 3 years (Preferred)
- Events management: 3 years (Preferred)
Work Location: In person
