Job Description – Centre Sales Manager
Location: Prabhadevi, Mumbai.
Working Hours:
- 8:00 AM to 5:00 PM
- 12:00 Noon to 9:00 PM (Shift will rotate every month)
Job Summary
We are looking for a dynamic and result-oriented Centre Sales Manager to oversee the overall operations, patient experience, team management, and business growth of a healthcare centre. The ideal candidate should possess strong leadership abilities, operational expertise, and experience in sales and BTL marketing activities.
Key Responsibilities1. Centre Operations Management
- Manage day-to-day centre operations to ensure smooth functioning and excellent service delivery.
- Monitor operational performance, patient satisfaction, and revenue targets.
- Ensure compliance with organizational policies and healthcare standards.
- Maintain efficient and cost-effective centre operations.
2. Team Leadership
- Lead and manage physiotherapists, front desk executives, and support staff.
- Conduct regular team training and performance reviews.
- Build a positive and productive work environment.
3. Patient Experience & Care Coordination
- Ensure high-quality patient service and smooth treatment coordination.
- Handle patient queries and concerns professionally.
- Coordinate with the clinical team to improve patient outcomes and service quality.
4. Sales & Business Development
- Drive patient acquisition and retention strategies.
- Plan and execute BTL marketing activities such as health camps, corporate tie-ups, workshops, and local outreach programs.
- Build strong referral networks with doctors, hospitals, gyms, and local businesses.
- Achieve monthly sales and revenue targets for the centre.
5. Quality & Reporting
- Monitor service quality and implement improvement initiatives.
- Prepare regular reports related to operations, sales performance, patient feedback, and team productivity.
- Maintain proper documentation and operational records.
Qualifications
- Bachelor’s or Master’s degree in Healthcare Management, Business Administration, or a related field.
- Minimum 5 years of experience in healthcare or wellness centre management.
- At least 3 years of experience in a leadership or sales-focused role.
- Strong understanding of patient handling and operational management.
- Experience in BTL marketing and business development activities preferred.
Key Skills
- Leadership & Team Management
- Sales & Business Development
- Customer Relationship Management
- Strategic Planning
- Communication & Interpersonal Skills
- Problem Solving & Decision Making
- Marketing & Operations Management
Apply Now
Interested candidates can call us or share their resume on +91 9665566357.
Pay: ₹25,000.00 - ₹50,000.00 per month
Work Location: In person
