JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Summary
Lead end-to-end Facilities Management operations for a large-scale corporate site/campus, ensuring seamless delivery of Hard Services, Soft Services, Physical Security, Workplace Services, Safety, Compliance, and Vendor Management. Act as the primary facilities leader for the site, partnering with senior management to deliver operational excellence, cost efficiency, and an exceptional workplace experience.
Key Responsibilities
Manage overall site operations including Hard FM, Soft FM, and Physical Security.
Oversee maintenance of critical building infrastructure (HVAC, Electrical, UPS, DG, Fire & Life Safety, BMS, Utilities).
Manage housekeeping, pantry, waste management, pest control, and workplace services.
Lead security operations, access control, CCTV monitoring, and emergency response preparedness.
Drive vendor and contract management, ensuring SLA/KPI compliance.
Manage budgets, cost optimization initiatives, and financial performance.
Ensure compliance with statutory, safety, environmental, and corporate standards.
Partner with senior stakeholders and provide regular operational reviews and performance reporting.
Lead business continuity, risk management, and crisis response activities.
Build, lead, and develop high-performing facilities and operational teams.
Experience & Qualifications
Bachelor's Degree in Engineering, Facilities Management, or related discipline.
10-15+ years of Facilities Management experience, including 5+ years in a leadership role.
Proven experience managing large-scale corporate campuses, GCCs, technology parks, manufacturing facilities, or multi-building environments.
Strong expertise in Integrated Facilities Management (IFM), physical security, compliance, and vendor management.
Experience managing large operational teams and multiple service providers.
Key Skills
Integrated Facilities Management (IFM)
Hard & Soft Services Management
Physical Security & Risk Management
Vendor & Contract Management
Budget & Cost Management
Health, Safety & Compliance
Business Continuity & Crisis Management
Stakeholder Management
Operational Excellence & Continuous Improvement
Soft Skills
Strong leadership and executive presence
Excellent communication and presentation skills
Ability to influence and engage senior stakeholders
Strategic thinking with strong execution focus
Problem-solving and decision-making capability
Customer-centric mindset
Negotiation and conflict resolution skills
High ownership, accountability, and resilience
Team building, mentoring, and people leadership
Preferred: Experience supporting large campuses with 5,000+ occupants and managing integrated facilities operations in multinational corporate environments.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
