- Product Knowledge: A thorough understanding of what you’re selling helps build trust and confidence with customers.
- Communication Skills: Clear, articulate speech and active listening are crucial. You need to convey information effectively and understand customer needs.
- Persuasion and Negotiation: Ability to persuade customers to consider products or services, and negotiate terms if necessary.
- Patience and Empathy: Being patient and empathetic can help you deal with frustrated customers and create a positive experience.
- Problem-Solving Skills: Ability to address customer concerns and find suitable solutions quickly.
- Time Management: Efficiently managing call time and keeping track of multiple leads or follow-ups.
- Adaptability: Being flexible to adjust your approach based on the customer’s mood or needs.
- Confidence: A confident tone can positively influence customer perception and engagement.
- Resilience: Handling rejection and maintaining a positive attitude are essential in sales.
- Basic Computer Skills: Familiarity with CRM systems and data entry to manage customer information effectively.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Telemarketing: 1 year (Required)
Language:
Location:
- Surat, Gujarat (Required)
Work Location: In person
