We are looking for a Customer Support Representative to join our team. The candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service through phone calls, emails, and chat support. Responsibilities: Handle customer queries professionally. Resolve customer complaints and concerns. Maintain accurate records of customer interactions. Follow up with customers to ensure satisfaction. Provide information about products and services. Coordinate with other departments when required. Requirements: Excellent communication skills. Basic computer knowledge. Ability to handle customers politely and professionally. Problem-solving skills. Customer service experience is preferred but not mandatory. Job Type: Full-time Salary: ₹15,000 – ₹28,400 per month (or as applicable) Location: [Nagpur] Benefits: Training provided Career growth opportunities Supportive work environment
Pay: ₹15,500.00 - ₹28,400.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person