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Handling the Corporates customers
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Responsible for Domestic/ International flight Ticketing and Reservation
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Responsible for ticketing/travel/visa arrangements for the client
Responsible for complete travel operations & to handle the ticketing, preparing itinerary, customer queries -
Should ensure smooth and quick response to customer’ s request
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Further develop multi-tier relationships to organically grow the clients’ accounts
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Regular interactions with key clients
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Will develop and maintain effective prospective client and existing client relationships
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Maximize revenues from the existing customer base and developing ongoing account plans
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Respond to and follow up enquiries using appropriate methods
Job Description :
The work will cover areas such as handling the Corporates customers, Understanding their needs, providing solutions accordingly which includes but not limited to Air Ticketing/reservation etc.
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Must be a operational proficient with 3+ yrs of Experience in International or Domestic Ticketing
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Good level of computer literacy__ including proficiency in MS Office applications and E-mail drafting
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CSR Amadeus & Galileo
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Exceptional interpersonal skills and ability to develop strong working relationships corporate customers
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Experience in AIR Fare Loading or in any other travel process will be preferred
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Preferably worked on Airfares. Accuracy and attention to detail are paramount
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Sound knowledge of international /Domestic Ticketing and fare calculation
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Good observation and analyzing skills
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Ability take ownership for Customer needs
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Ability to meet the expectations of the customers
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Ability to achieve the sales target within the given timelines
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Ability to work under pressure
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Good Presentation skills
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Candidate should have pleasing personality with excellent communication skills (Verbal & Written)
