Job Title: E Mail and Chat Support Executive
Location: Pune, Maharashtra
Job Type: Full-Time / Permanent
Freshers & Experienced Candidates Can Apply
Key Responsibilities
- Respond to customer inquiries through email and live chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain professional communication and response quality.
- Update customer records and interaction details in the system.
- Escalate complex issues to the concerned department when required.
- Meet daily productivity and quality targets.
Preferred Skills:
- Email drafting and chat handling skills.
- Attention to detail.
- Problem-solving ability.
- Customer service mindset.
Benefits:
- Fixed salary with performance incentives.
- Paid training provided.
- Career growth opportunities.
- Friendly and professional work environment.
Pay: ₹15,300.00 - ₹24,600.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
