We're Expanding Our Process – Hiring 100 Process Associates!
CEE CEE Solutions is excited to announce a major expansion of our operations, and with growth comes opportunity! We are actively looking for 100 dynamic, enthusiastic, and career-driven individuals to join our team as Process Associates at our Infopark, Kochi office.
Key Responsibilities:
- Handle customer interactions professionally through voice, chat, or email support processes.
- Understand customer requirements and provide accurate information and timely solutions.
- Resolve customer queries and concerns while ensuring a high level of customer satisfaction.
- Maintain records of customer interactions and follow process guidelines.
- Collaborate with team members to achieve performance targets and service excellence.
- Ensure quality standards, confidentiality, and company policies are consistently followed.
Eligibility Criteria:
- Bachelor’s Degree or Diploma (preferred).
- Good verbal and written communication skills in English.
- Basic computer proficiency and familiarity with MS Office applications.
- Strong interpersonal skills and a customer-centric approach.
- Ability to learn quickly and work effectively in a team environment.
- Immediate joiners will be given preference.
- Experience: 0–1 Year (Freshers can apply)
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
