Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
At Caterpillar, a brand recognized the world over, your office could be closer than you ever realized. Caterpillar’s highly flexible work environment fosters a culture to inspire unconventional ideas to accomplish remarkable results. With life demands ever-changing, Caterpillar provides employees the autonomy to choose their work location based on their daily commitments and how/where they work most efficiently and effectively. It’s time to start building what matters most, your career!
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Job Summary
We are seeking a skilled Senior Product Consultant (Sr. Business Process Specialist) to join Mfg Matl Mgmt -CAT IT Division.
The incumbent would be working within Caterpillar’s global IT organization translating business strategy into solutions for the material management and planning area within the SAP team. The Inventory Management/Warehouse Management (IM/WM) function supports end-to-end material movement, from inbound receiving through final product shipping, including all intermediate processes. Core responsibilities include solution governance, functional design (requirements definition, functional specifications, and test scenario development), system deployments, and periodic Level 4 production support.
The preference for this role is to be based out of Bangalore – Caterpillar PSN
What you will do
This position is primarily responsible for:
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Providing direction for requirement blueprint sessions, design and feedback to the customers
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Identifying and training facilities to utilize template solutions
Performing validation and sign-off of 3rd Party deliverables (i.e. testing, documentation) -
Collaborating with project leads, system architects and partners to identify and implement best practices
- Documenting functional / technical specifications for solution development
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Documenting master data requirements for solution development, testing, and execution
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Documenting test scenarios for solution validation (i.e. unit, string, integration, and UAT)
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Ensuring change requests are appropriate and consistent with application roadmaps
What you will have
- Bachelor's degree in IT or other technology related degree.
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5-7 years of IT experience, along with 6-10 years of ERP related experience (can be concurrent).
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4-5 years of experience with SAP IM/WM module.
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Working knowledge of EDI/IDOC standards.
- 1-2 years of Digital Manufacturing or Shop Floor experience
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Advanced English
- This position requires candidate to work a 5-day -a -week schedule in the office
Top Candidate Will Also Have:
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Experience with SAP Inventory and Warehouse Management
- Experience with SAP Configuration to support IM/WM and MM requirements.
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Strong customer focus and ability to influence
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Ability to quickly understand technology changes and drive advancement within the organization
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Ability to understand both technology and business domains
Skills desired:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Extensive Experience:
- Facilitates creation of the 'right' products and services to resolve customer business issues.
- Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
- Advises others on creating customer focused environments in various scenarios.
- Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
- Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
- Communicates and models the criticality of customer focus as an organizational strategy.
Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Level Working Knowledge:
- Obtains information about product and service linkages with other products and services elsewhere in organization.
- Researches the target market and how the product and services are sold and delivered.
- Explains current status, delivery alternatives and announced updates to products and services.
- Summarizes key features of major products or services in own unit.
- Assesses own unit's product alternatives, costs, and pricing.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Level Working Knowledge:
- Works to achieve win-win in negotiations, rather than taking a win-lose approach.
- Focuses on issues rather than personalities.
- Uses active listening and probing techniques to surface problems, issues, and interests.
- Demonstrates a willingness to examine own position.
- Presents own position and listens attentively to position of others.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Extensive Experience:
- Communicates to clients regarding expectations of all parties.
- Participates in negotiating the terms of the business relationship.
- Conducts periodic reviews of work effort, progress, issues, and successes.
- Maintains productive, long-term relationships with clients or vendors.
- Creates opportunities to educate support teams on client priorities.
- Empowers others to establish collaborative, healthy relationships.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Level Extensive Experience:
- Advises others on the assessment and provision of all technical solutions.
- Engages appropriate subject matter resources to effectively resolve technical issues.
- Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.
- Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems.
- Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.
- Assumes accountability for personal technical performance and holds others responsible for theirs.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Level Extensive Experience:
- Acquires and retains customers in multiple settings using 'value selling' techniques.
- Coaches others on the application of 'value selling' principles and practices.
- Delivers value-added services to customers beyond delivery of a purchased product, technology or service consistently.
- Qualifies sales prospects based on a clear understanding of customer business needs and the service company's determined ability to meet those needs.
- Solicits feedback from the customer community as a valued service provider.
- Teaches and coaches 'value selling' to others within the organization.
What you will get:
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Work Life Harmony
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Earned and medical leave.
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Relocation assistance
Holistic Development
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Personal and professional development through Caterpillar ‘s employee resource groups across the globe
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Career developments opportunities with global prospects
Health and Wellness
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Medical coverage -Medical, life and personal accident coverage
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Employee mental wellness assistance program
Financial Wellness
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Employee investment plan
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Pay for performance -Annual incentive Bonus plan.
Additional Information:
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
Posting Dates:
June 18, 2026 - June 28, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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