Location: Dehradun
Department: Customer Service
Employment Type: Full-Time
Salary: 15,000/-
Job Summary
We are looking for a dedicated and customer-focused Customer Service Executive to handle customer inquiries, resolve concerns, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to manage customer interactions professionally.
Key Responsibilities:
- Attend inbound and outbound customer calls.
- Respond to customer queries through calls, WhatsApp, email, and other communication channels.
- Provide accurate information about the company's products and services.
- Resolve customer complaints and escalate issues when necessary.
- Follow up with customers regarding their concerns and feedback.
- Coordinate with internal departments to ensure timely resolution of customer issues.
- Take feedback from the clients who have already done the site visits, take their feedback, make reports on the clients visited, after sales client servicing
Required Skills:
- Excellent verbal Communication.
- Good listening and customer handling skills.
- Positive attitude with a customer-first approach.
Qualifications:
- Graduate in any discipline (preferred).
- Freshers with excellent communication skills may also apply.
Pay: ₹15,000.00 per month
Work Location: In person
