Job Title: Customer Support Executive - Domestic Voice ProcessJob Summary:
We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.
Eligibility:
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Fresher or Experienced candidates can apply
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Minimum Qualification: Graduate or Undergraduate
Key Responsibilities:
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Handle inbound and outbound voice calls professionally
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Resolve customer queries and provide accurate information
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Maintain proper call documentation and follow communication protocols
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Ensure customer satisfaction and service quality standards
Language Requirements:
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Marathahalli Location:
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Good English + Malayalam / Tamil
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Hebbal Location:
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Good English + Malayalam / Tamil / Telugu
Skills Required:
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Good verbal communication skills
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Customer-focused attitude
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Ability to handle calls confidently
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Willingness to work in rotational shifts
Screening Process:
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HR Round
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Assessment
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Operations Round
Work Location & Mode:
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Location: Hebbal & Marathahalli, Bangalore
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Mode: Work from Office
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Employment Type: Direct Employment
Work Schedule:
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Working Days: 6 days a week
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Week Off: 1 Rotational Off
Shift Timings:
- 6:00 AM - 3:00 PM
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7:00 AM - 4:00 PM
- 3:00 PM - 12:00 AM
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4:00 PM - 1:00 AM
Job Type: Full-time
