URGENTLY HIRING
Pay: ₹13,000 - 15,000 per month
Job Summary:
The Customer Support Engineer will be responsible for providing on-site IT support services, including call logging, asset management, vendor coordination, and troubleshooting computer hardware, peripherals, and networking issues. The role involves day-to-day user support and ensuring smooth functioning of IT infrastructure.
Key Responsibilities:
- Handle helpdesk operations including call logging and issue tracking
- Perform asset management and maintain IT inventory records
- Coordinate with vendors for IT hardware servicing and warranty claims
- Provide first-level support for desktops, laptops, printers, and other peripherals
- Troubleshoot Local Area Network (LAN) and connectivity issues
- Install and configure printers, scanners, and basic software
- Join systems to domain and configure VPN access for remote users
- Maintain documentation for all support activities and asset records
Requirements:
- Diploma or B Tech
- 0–1 years of experience in IT helpdesk or desktop support role
- Basic understanding of networking, Windows OS, and domain environments
- Familiarity with antivirus tools, VPN, and printer configuration
- Good communication and interpersonal skills
- Ability to work independently and manage time effectively
Job Type: Contractual
Contract length: 12 months
Location:
- Trivandrum, Kerala (Required)
Work Location: In person
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
