A Field Sales Manager in a hotel is responsible for generating business through direct client visits, relationship management, and identifying new revenue opportunities across corporate, travel, social, and MICE segments.
Job Title
Field Sales Manager
Department
Sales & Marketing
Reports To -- MD
Job Purpose
To drive hotel revenue by acquiring new business, maintaining relationships with existing clients, conducting regular sales calls, and promoting the hotel's rooms, banquets, F&B outlets, and other services.
Key Responsibilities Business Development
- Identify and acquire new corporate, travel, government, and institutional clients.
- Develop new business opportunities for room bookings, banquets, conferences, weddings, and F&B events.
- Generate qualified sales leads through networking, referrals, and market research.
- Expand the hotel's market presence within assigned territories.
Sales & Revenue Generation
- Achieve monthly and annual sales targets.
- Prepare customized proposals and negotiate commercial terms within approved guidelines.
- Upsell hotel services including accommodation, banquet facilities, dining packages, and promotional offers.
- Monitor competitor pricing and market trends.
Market Intelligence
- Gather information on competitors' pricing, promotions, and customer preferences.
- Identify emerging business opportunities and market segments.
- Share market insights with management to support sales strategy.
Key Performance Indicators (KPIs)
- Revenue generated
- Number of new accounts acquired
- Client retention rate
- Sales calls conducted
- Qualified leads generated
- Proposal-to-conversion ratio
- Banquet and room night production
- Collection of outstanding payments (where applicable)
- Customer satisfaction and repeat business
Working Conditions
- Extensive local travel for client meetings and business development.
- Flexible working hours, including evenings and weekends for client events when required.
- Frequent participation in networking events and hotel promotional activities.
Pay: ₹20,000.00 - ₹45,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Ability to commute/relocate:
- Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
