Job Description (JD)
Job Title: Marketplace Account Manager
Company: Sazrika
Location: Saroli, Surat
Job Type: Full-Time
Working Hours: 10:30 AM – 7:00 PM
Salary: Up to ₹30,000 per month (Based on Experience)
Job Summary:
We are looking for a proactive Marketplace Account Manager who will act as the primary point of contact between our company and marketplace partners such as Myntra, Nykaa And Ajio. The candidate will manage marketplace operations, coordinate with category/account managers, execute promotional campaigns, and ensure smooth day-to-day business activities.
Key Responsibilities:
Act as the primary point of contact (POC) for marketplace partners (Myntra, Nykaa, Ajio, etc.).
Coordinate with marketplace Account Managers and Category Managers regarding product listings, campaigns, and business growth.
Manage product listings, catalog updates, pricing, and inventory.
Plan and execute promotional campaigns, sales events, and seasonal offers.
Monitor stock availability and coordinate with internal teams to avoid stock-outs.
Resolve listing issues, order-related concerns, payment discrepancies, and operational escalations.
Analyze sales performance, customer behavior, and marketplace KPIs.
Prepare daily, weekly, and monthly sales reports.
Coordinate with marketing, warehouse, and finance teams to ensure seamless operations.
Build strong relationships with marketplace partners to maximize sales opportunities.
Required Skills:
Experience in handling marketplaces like Myntra, Nykaa or Ajio.
Strong communication and relationship management skills.
Good understanding of e-commerce operations and catalog management.
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, basic formulas).
Analytical mindset with attention to detail.
Ability to manage multiple tasks and meet deadlines.
Preferred Qualifications:
Bachelor's degree in Business, Marketing, Commerce, or a related field.
2–5 years of experience in marketplace/e-commerce account management.
Experience with seller portals and marketplace dashboards.
Key Performance Indicators (KPIs):
Sales growth across marketplaces.
Catalog accuracy and listing quality.
Inventory availability.
Campaign execution success.
Order fulfilment and return rate.
Partner relationship management.
Marketplace account health and compliance.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
