Roles & Responsibilities:
Booking Confirmation Mail (B+1)
Whatsapp group creation for booking (B+1)
Handling Vehicle Delivery Process:
Taking care of Accessories promotion/fitment
Extended Warranty & VSP Documentation
Vehicle Delivery Invitation to customers (D-1)
Delivery Documentation (D Day)
Delivery Ceremony (D Day)
Sharing Service/PST details with customers (D Day)
Fixing HV appointment (D Day)
Appraising customers about One Voice Link (D Day)
PSF Call (D+1)
PST & One Voice feedback handling
HV/Volvo App – Mail documentation
100 days feedback Whatsapp message (D+90 days)
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
