Role description
Myridius is looking for an experienced Salesforce Business Analyst who can bridge business requirements with Salesforce solutions. The ideal candidate should have strong stakeholder management skills, hands-on Salesforce knowledge, and the ability to drive projects independently.
Key Responsibilities
- Gather, analyze, and document business requirements from stakeholders.
- Translate business needs into user stories and functional specifications.
- Collaborate with Salesforce Admins and Developers for solution design and implementation.
- Conduct requirement discussions, workshops, demos, and UAT sessions.
- Support Salesforce configuration activities during requirement gathering and solutioning phases.
- Identify opportunities for process improvement and automation.
- Prepare project documentation, process flows, and training materials.
- Ensure successful delivery by coordinating with cross-functional teams.
Required Skills & Experience
- 7+ years of experience as a Business Analyst with minimum 5+ years as Salesforce BA.
- Strong understanding of Salesforce CRM and business processes.
- Experience in requirement gathering, stakeholder management, and solution design.
- Hands-on experience with Salesforce configurations such as workflows, validation rules, and security controls.
- Excellent communication, presentation, and analytical skills.
- Ability to independently manage client discussions and project deliverables.
- Experience in Agile methodology and UAT coordination is preferred.
Preferred
- Salesforce certifications will be an added advantage.
- Prior consulting/client-facing experience preferred.
Skills
About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.
