About ECHO India: ECHO India is a non-profit trust committed to improving the well-being of communities by empowering first mile professionals through capacity building initiatives. Our comprehensive approach encompasses healthcare, education and support for the achievement of the Sustainable Development Goals (SDGs). We collaborate closely with government bodies, healthcare institutions, hospitals, medical colleges, nursing councils, schools, and development sector entities. ECHO India's innovative 'Hub and Spoke' Model of capacity building involves a team of experts serving as the hub, mentoring and training the spokes, who are a cohort of learners. This approach is supported through a cutting-edge digital infrastructure, ‘iECHO’ that enables scalable and sustainable capacity building in a cost-effective manner. Together, we strive to create positive change and drive meaningful impact in the communities we serve.
For more information, visit http://echoindia.in or watch this TEDx Talk by Project ECHO founder Dr. Sanjeev Arora youtube.com/watch?v=lY5nlJxac0g&feature=youtu.be
Key Responsibilities:
1. Assist in the creation and updating of communications content for our platform, including user guides, FAQs, release updates, and other support documentation.
2. Collaborate with our internal team to ensure consistency and accuracy of communications across various channels.
3. Manage and update our Help Center, including creating and organizing content, user inquiries, and troubleshooting issues.
4. Support community engagement initiative with the community team.
5. Contribute ideas for improving user experience and enhancing support resources.
Qualifications:
Strong written and verbal communication skills.
Excellent in video content and written content.
Detail-oriented with a commitment to accuracy and quality.
Ability to work collaboratively in a fast-paced environment.
Proficiency in organizing and managing information effectively.
Job Requirements:
Pursuing or possessing a degree in Mass Media, Mass Communications, or a related field (though skills matter most in this role over educational background).
Experience: 0 - 2 years
Good communication skills (verbal and written)
