Spare Parts Manager – Service Department
Location: Veer Mahindra, Thottada (Kannur)
Company: Veer Mahindra
Department: Service
Reporting To: Service Manager & Service Head
Job Type: Full-time | On-site
About Veer Mahindra
Veer Mahindra is one of North Kerala’s most trusted and fast-growing Mahindra dealerships with operations across Kannur and Kasaragod. We are driven by performance, customer satisfaction, and a deep commitment to excellence in every aspect of sales and service.
We are now looking for a Spare Parts Manager to oversee the Service Department’s parts operations at our Thottada location. The ideal candidate will have strong inventory management skills, hands-on dealership experience, and the ability to ensure seamless parts availability for both internal and retail customers.
Position Overview
The Spare Parts Manager will be responsible for managing the overall parts operations for the service workshop — including procurement, storage, issuance, billing, and inventory control.
This position requires a proactive individual who can balance stock levels, coordinate effectively with the service team, and maintain strict process compliance with Mahindra’s parts management systems.
Key Responsibilities
Parts Operations & Inventory Management
- Manage day-to-day spare parts operations at the Thottada service location.
- Ensure timely availability of spare parts, lubricants, and accessories to meet workshop job requirements.
- Maintain optimal stock levels — avoiding overstocking or shortages.
- Conduct periodic inventory audits and reconcile physical vs. system stock.
- Track fast-moving, slow-moving, and non-moving parts to improve stock efficiency.
Procurement & Coordination
- Place parts orders with Mahindra and manage supplier follow-ups.
- Coordinate with the Service Manager for demand forecasting based on job load and vehicle inflow.
- Liaise with the Service Head and Accounts Department for purchase planning and billing accuracy.
- Ensure adherence to Mahindra’s parts policies, pricing, and claims procedures.
Customer Service & Retail Sales
- Manage counter sales of spare parts and accessories for walk-in customers.
- Ensure accurate and timely billing, pricing transparency, and customer satisfaction.
- Maintain parts display and storage area in line with OEM standards.
Documentation & System Management
- Update all transactions in DMS/ERP systems accurately and promptly.
- Maintain detailed records of goods receipts, issues, and returns.
- Monitor warranty parts and claims as per Mahindra’s guidelines.
- Prepare daily, weekly, and monthly stock and performance reports.
Team Leadership & Discipline
- Supervise the parts store team to ensure smooth functioning.
- Enforce safety, cleanliness, and organization in the parts warehouse.
- Ensure compliance with audit standards and process integrity.
Qualifications & Experience
- Bachelor’s degree / Diploma in Automobile or Business Management.
- Minimum 5–8 years of experience in spare parts or inventory management within an automobile dealership (Mahindra experience preferred).
- Strong knowledge of OEM parts systems, DMS operations, and stock control.
- Good communication, analytical, and coordination skills.
Key Skills
- Parts inventory management
- Vendor coordination & procurement
- DMS/ERP system proficiency
- Forecasting & reporting
- Team supervision
- Customer service orientation
- Process discipline & attention to detail
Benefits
- Competitive salary with performance incentives.
- Career growth within Veer Mahindra’s Service vertical.
- Training and development opportunities from Mahindra.
- Supportive and performance-driven work environment.
Job Type: Full-time
Schedule: Day shift | 6 days/week
Experience: 5–8 years (automobile dealership mandatory)
Location: Thottada, Kannur
How to Apply
Send your resume to [email protected]
Subject: Application – Spare Parts Manager | Veer Mahindra Thottada
Job Type: Full-time
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
