Your Job
The Product Consultant at Molex plays a critical role in supporting the Power and Signal Business Unit (PSBU) by combining deep product knowledge with strong customer and sales engagement.
Our Team
The Product Consultant Team focuses on resolving technical queries from customers by providing accurate, timely, and value-driven product guidance. The team works closely with Sales and Product Management to create value-added solutions that address customer application needs and design challenges.
What You Will Do
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Deliver exceptional customer support through every interaction by demonstrating ownership, responsiveness, and strong technical-commercial expertise, including accurate first-time-right solutions, proactive communication, and timely follow-ups.
- Maintain deep product and application expertise, including understanding of product features, applications, pricing, lifecycle status, and competitive positioning.
- Drive revenue growth for assigned product portfolios by identifying whitespace opportunities, new applications, and share-gain opportunities within existing customers.
- Enable sales teams, channel partners, and inside sales through product training, value proposition articulation, and solution recommendations.
- Support customer opportunities through product selection, RFQs, samples, and technical-commercial discussions to accelerate design-ins and approvals.
- Monitor market and competitive intelligence, analyse product gaps, and recommend actions to defend or grow market share.
- Collaborate cross-functionally with Product Management, Engineering, Operations/Supply Chain, Sales, and Marketing to resolve issues impacting revenue and customer satisfaction.
- Support product lifecycle activities including new product launches, modifications, transitions, and EOL, while continuously upgrading knowledge on new technologies, product releases, and portfolio roadmaps.
Who You Are (Basic Qualifications)
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Experience - 2-4 Years
- Bachelor's degree in engineering or a related technical discipline is preferred; candidates with relevant industry experience will also be considered.
- Strong technical-commercial aptitude with the ability to translate technical product knowledge into customer-focused commercial solutions.
- Prior experience working with OEMs, distributors, or channel partners in a technical sales or customer-facing role is highly desirable.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable a work environment that helps employees and the business work together to produce superior results
