Position Overview
We are seeking a dynamic and customer-focused Telecaller to join our pre-owned car showroom team. The role involves engaging with potential customers over the phone, building relationships, and driving showroom visits and sales conversions.
Key Responsibilities
- Make outbound calls to prospective customers to promote pre-owned car offerings.
- Handle inbound inquiries with professionalism and provide accurate information.
- Maintain customer databases and update call records regularly.
- Schedule showroom visits and follow up on leads to ensure conversions.
- Coordinate with the sales team to align on customer requirements and appointments.
- Provide excellent customer service, addressing queries and building trust.
Desired Skills & Competencies
- Strong communication skills in English and local language(s).
- Persuasive and confident telephone manner.
- Ability to build rapport quickly and maintain customer relationships.
- Basic computer knowledge (MS Office, CRM tools).
- Goal-oriented with a positive attitude and resilience under pressure.
- Prior experience in telecalling, customer service, or automotive sales preferred.
Benefits
- Attractive incentives linked to performance.
- Opportunity to grow within the automotive sales industry.
- Supportive team environment with training provided.
Job Type: Full-time
Pay: ₹15,000.00 - ₹24,000.00 per month
Work Location: In person
