Profile/Role
Service Desk Executive/Remore Support
Level
L1
Communication
Good (Verbal/Written)
Email
Email Writing skills
Experience Range
2 -3 Years
Required Skills Set
Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident requerst, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN
Qualification
Graduation
Certification
Any Technical Certificate (e.g. Hardware Networking Course, Computer course)
