Job Title: Management Trainee
Company: Sprint Upp
Location: Dwarka Sector 7, New Delhi
Working Days: Monday to Saturday
Working Hours: 8:00 AM to 5:00 PM
Job Type: Full-Time, Work from Office
About the Role
Sprint Upp is looking for an enthusiastic, responsible, and growth-oriented Management Trainee who wants to build practical experience in business operations, e-commerce management, and online payment management.
This role is ideal for fresh graduates or candidates at the beginning of their careers who want hands-on exposure to managing online business processes. The selected candidate will work closely with our team and learn how day-to-day e-commerce operations, order processing, online payments, reporting, and customer coordination are managed professionally.
Key Responsibilities
- Assist in managing daily e-commerce operations across online platforms.
- Upload and update product details, prices, descriptions, images, inventory, and other information.
- Monitor incoming orders and coordinate their processing and fulfilment.
- Track order status, shipping, delivery, cancellations, returns, and refunds.
- Assist in managing online payments and maintaining transaction records.
- Verify successful, failed, pending, and refunded payment transactions.
- Coordinate with customers, vendors, delivery partners, and internal teams when required.
- Maintain accurate records of orders, payments, expenses, and operational activities.
- Prepare daily, weekly, and monthly reports using Microsoft Excel or Google Sheets.
- Identify operational issues and report them to the concerned manager.
- Assist with basic customer support and resolve order-related queries professionally.
- Support the team in improving e-commerce workflows and overall operational efficiency.
- Perform other administrative and management-related duties assigned by the reporting manager.
Training and Experience Provided
The selected candidate will receive practical exposure and experience in:
- E-commerce platform management
- Product listing and catalogue management
- Inventory and order management
- Online payment processing
- Transaction verification and reconciliation
- Returns, refunds, and cancellation management
- Customer and vendor coordination
- Sales and operational reporting
- Microsoft Excel and Google Sheets
- Professional communication
- Team coordination and business operations
Candidate Requirements
- Graduate or final-year student from any recognised institution.
- Freshers are welcome to apply.
- Basic knowledge of computers, email, Microsoft Excel, and Google Sheets.
- Interest in e-commerce, business management, operations, or online payments.
- Good written and verbal communication skills.
- Strong attention to detail and willingness to learn.
- Ability to manage multiple tasks and meet deadlines.
- Responsible, disciplined, punctual, and professional.
- Comfortable working from the office from Monday to Saturday.
- Candidates residing near Dwarka or nearby areas will be preferred.
Preferred Skills
- Basic understanding of e-commerce platforms such as Shopify, Amazon, Flipkart, or similar platforms.
- Familiarity with online payment methods, payment gateways, UPI, refunds, and transaction tracking.
- Basic knowledge of reporting and data management.
- Problem-solving and coordination skills.
Previous experience is not mandatory. Proper guidance and practical learning opportunities will be provided.
Who Should Apply?
This opportunity is suitable for candidates who:
- Want to begin their career in management or business operations.
- Are interested in learning e-commerce management.
- Want practical experience in handling online payments and transactions.
- Are comfortable working in a fast-paced environment.
- Are willing to learn, take responsibility, and grow with the company.
What You Will Gain
- Hands-on experience in e-commerce management.
- Practical knowledge of online payment operations.
- Exposure to real business processes and daily operations.
- Improvement in communication, reporting, and coordination skills.
- Opportunity to develop management and problem-solving abilities.
- Professional experience that will support future career growth.
How to Apply
Interested candidates can share their updated CV/resume along with the following details:
- Full name
- Contact number
- Current location
- Educational qualification
- Relevant experience, if any
- Current or last salary, if applicable
- Expected salary
- Availability to join
Join Sprint Upp and gain practical experience in e-commerce management, online payment operations, and business management.
Pay: From ₹15,000.00 per month
Work Location: In person
