Job description:
The Accounts Receivable Caller will be responsible for contacting students to collect outstanding fees, resolving any payment issues, and ensuring records are accurate in CRM and fee transfers. This is a critical role in maintaining the company's cash flow and financial health.
Responsibilities
· Manage outbound calls to students regarding due and overdue fees.
· Follow up on payment statuses and ensure timely collections.
· Record and update payment information accurately in the system.
· Collaborate with internal departments to resolve payment issues.
· Maintain and update client records with appropriate communication details in CRM.
Qualifications
· Graduation in any field.(Mandatory)
· Proven experience in a similar role, specifically in accounts receivable or collections is preferred.
· Strong attention to detail and organizational skills.
· Excellent verbal and written communication skills.
· Ability to handle difficult conversations effectively.
Skills
· Microsoft Excel
· Accounting software (XERO)(Beneficial)
· Customer service
· Data entry
Job Type: Full-time
Benefits:
- Health insurance
- Paid sick time
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
